Is the Product’s Weight and Dimensions necessary for your ELEX WooCommerce DHL Shipping plugin to work?

Customer:

I wanted to know that is the product’s weight and dimensions necessary for your WooCommerce DHL plugin to work?

My shipping method disappears sometimes on some products, why so?


ELEX Support:

The DHL API calculates rates on the basis of the product’s dimension and weight. Hence, it’s mandatory to provide product dimension and weight.

For products in the cart for which the DHL shipping methods do not show up, we would request to check whether you have assigned dimension and weight for them.

 


To explore more details about the plugins, go check out ELEX WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label.

Read the article for setting up DHL Express understand the plugin, in detail. Or check out the product documentation section for more related articles.

You can also check out other WooCommerce and WordPress plugins in ELEX.

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