What can we help you with?

I am facing issue with USPS plugin after setting it up

We hope you were successful in setting up the USPS plugin. For any help on the setup of the plugin, you can refer the article.

Once you are done, if you have any problem with the shipping services or rates, kindly do the following :

1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly go through our article.
2. To compare the rates with the rates returned from USPS, kindly go to USPS calculator and calculate the rate.

On performing these things, if the problem persists, kindly contact the support team with the following details :

  • Screenshot of USPS calculator
  • Request and response in a text file.
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