Keeping the GDPR compliance in mind, we have prepared our privacy policy as an information manual for how we, at WSDesk collects, maintains, uses and discloses information gathered from users. This article…
WordPress has a number of popular options for live chat and most of them are actually good. This further intensifies your dilemma of choosing the right WordPress live chat plugin/service.…
The inclusion of a knowledge base on your website was never this important! As a customer waits for your reply, he might sneak in to check if your website has already answered…
This article guides you through different topics like what are chatbots and why are they important, how chatbots are used by companies for marketing and some of the effective tips…
Holidays are the time when people spend more and more. So the competition also gets stiff in the holiday season. This is the time where you have to attract more…
Anyone who runs a business, whether large or small, knows the importance of customers and their feedbacks. They will be knowing the difficulty involved in shifting to a more customer-centric business.…
Artificial Intelligence is one of the hot topics in the industry right now. There is no doubt that it will be used by most of the industries in the coming…
How many times did a company’s customer service make you feel confident about the company? Have you ever thought of the essentials skills that are needed for customer service employees?…
A workplace is an interactive environment where employees and employers work together to achieve company goals. Employees are a company’s greatest assets – they are the ones who work day…
