Free version

✔ 7 Days Reports and Analysis

✔ Basic Short Codes Supported

✔ Text Only Content for Agent Reply

✔ Single Attachment Field

✔ Email Support System

✔ Unlimited Agents

✔ Customizable Ticket Fields

✔ Ajax Based System

✔ Agents Management

✔ Customizable Support Form

✔ Import Zendesk Tickets

 Auto Tagging And Assigning

✖ Auto Suggestion System

✖ Ticket Custom Views

✖ Triggers & Automation

✖ Agent Notifications

✖ Automated Emails

✖ Canned Responses

Bulk Edit & Merge Tickets

Change Requester Email

✖ Agent’s Satisfaction Rating

✖ WSDesk Backup & Restore

✖ WooCommerce Fields & Reports

✖ One Year Support & Updates

Premium version

✔ 7 Days Reports and Analysis

✔ Basic Short Codes Supported

✔ Text Only Content for Agent Reply

✔ Single Attachment Field

✔ Email Support System

✔ Unlimited Agents

✔ Customizable Ticket Fields

✔ Ajax Based System

✔ Agents Management

✔ Customizable Support Form

✔ Import Zendesk Tickets

Auto Tagging And Assigning

Auto Suggestion System

Ticket Custom Views

Triggers & Automation

Agent Notifications

Automated Emails

Canned Responses

Bulk Edit & Merge Tickets

Change Requester Email

Agent’s Satisfaction Rating

WSDesk Backup & Restore

WooCommerce Fields & Reports

One Year Support & Updates