WSDesk – WordPress Helpdesk Plugin (Free Version)

Last Updated: 03-Mar-2022

= 3.1.1 =
Bug Fixes
* Fixed a few issues

= 3.1.0 =
Enhancement
* Made compatible with WordPress coding standards
* CSS/JS files minified to speedup

= 3.0.1 =
Bug Fixes
* Fixed PHP 7.1.8 compatibility issues

= 3.0.0 =
Important Notice: 3.0.0 is a MAJOR UPDATE. If you are updating the plugin from version 2.0.2, it is advisable to delete the plugin and freshly install the latest version 3.0.0. Highly recommend backup your website before upgrading.
Enhancement
* Code optimization and performance improvement
* Made compatible with WordPress 5.9
* Optimized Reports
New Feature Added
* An option to include Username for authentication under IMAP settings
* An option to view the Support Form and the Tickets on the My Accounts page

= 2.0.2 =
Enhancement
* Updated content

= 2.0.1 =
Enhancement
* Made compatible with WordPress 5.7

= 2.0.0 =
Enhancement
* Made compatible with WordPress 5.5
* Updated marketing content
* Updated UI by adding many new features which are available in the premium version like Agent’s notification, Enhanced Reports, Backup & Restore and, Export Data (CSV)

= 1.7.3 =
Enhancement
* Made compatible with the latest version of PHP

= 1.7.2 =
Enhancement
* Updated the Live demo link

= 1.7.1 =
Enhancement
* An evolution from Xadapter to Elex

= 1.7.0 =
Enhancement
* Author’s name changed

= 1.6.9 =
Bug Fixes
* Fixed an issue with the user’s checked values at the backend

= 1.6.8 =
Enhancement
* Made Compatible with IMAP server URL ‘IMAP-mail.outlook.com’

= 1.6.7 =
Enhancement
* Marketing content updated

= 1.6.6 =
Enhancement
* Default Deep link
* Start ticket ID from a specified number
* Reports based on ticket tags
* Reply-To email feature introduced for Google OAuth
* Manually marking imported mail as read
* GDPR Compliant feedback form
* Ticket close button compatibility with Firefox
* .xls files now getting uploaded from the agent’s side
* iframe tag is going to be escaped now onwards

= 1.6.5 =
Enhancement
* Updated the live demo link in the previous push

= 1.6.4 =
Bug Fixes
* Migrating from basic to premium changes the ticket order issue fixed

= 1.6.3 =
Enhancement
* wp_mail_from and wp_mail_from_name filter added

= 1.6.2 =
Enhancement
* Admin rights cannot be edited anymore

= 1.6.1 =
Enhancement
* “No Capabilities Assigned” will be displayed to administrators with no capabilities
* Manage templates is no more a capability for agents

= 1.6.0 =
Enhancement
* Major feature upgrade
* UI/UX updated
* Marketing content updated
* Made compatible with previous versions of PHP
* API wsdesk_api_create_ticket introduced
New Feature Added
* Factory Reset button

= 1.0.0 =
New Release
*Initial push

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