WSDesk – WordPress Helpdesk Plugin (Free Version)

Last Updated: 19-March-2019

= 1.7.3 =
* Fixed compatibility with PHP latest version.

= 1.7.2 =
* Updated the Live demo link.

= 1.7.1 =
* Flipped to ELEX.

= 1.7.0 =
* Author name changed.

= 1.6.9 =
* Fixed: User’s Checked values are not getting in the backend.

= 1.6.8 =
* Compatibility with IMAP server URL ‘imap-mail.outlook.com’

= 1.6.7 =
* Marketing content updated.

= 1.6.6 =
* Deep link for all views and order of the tickets added.
* Default Deep Link.
* Collapse Ticket views are added.
* Start ticket ID from a specified number.
* Reports based on ticket tags.
* Showing log in button for guest users trying to view check request button.
* Reply-To email feature introduced for Google OAuth
* Reports do not shrink with browser window issue fixed.
* Updated ticket is not coming at the top issue fixed.
* Manually marking imported mail as read.
* GDPR Compliant feedback form.
* Ticket close button compatibility with Firefox.
* .xls files now getting uploaded from agent’s side.
* iframe tag is going to be escaped now onwards.
* Marketing content updated.

= 1.6.5 =
* Updated the live demo link in the previous push.
= 1.6.4 =
* Migrating from basic to premium changes the ticket order issue fixed.

= 1.6.3 =
* wp_mail_from and wp_mail_from_name filter added.

= 1.6.2 =
* Admin rights cannot be edited anymore.
= 1.6.1 =
* “No Capabilities Assigned” will show for administrators with no capabilities.
* Incorrect list of rights displaying when managing agents issue fixed.
* Manage Templates is no more a capability for agents.
= 1.6.0 =
* Major feature upgrade
* Added Factory Reset button.
* After completing Quick Setup wizard, option to go to Settings Page.
* API wsdesk_api_create_ticket introduced.
* Search Bar bug fixed.
* UI/UX updated.
* Marketing content updated.
* Administrators can also be removed now.
* Compatibility with previous PHP versions.

= 1.5.3 =
* Ticket Raiser: Guest User, now asks registered users to log out.
* Mandatory for agents field not working issue fixed.
= 1.5.2 =
* Reply-to header instead of ‘From’ address will be treated as the email address of the ticket whenever it is ‘Reply-To’ is set.

= 1.5.1 =
*

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