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This article is intended to explain how to troubleshoot ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking. Refer the product page to know more about other various features of the plugin.
There may be instances when your plugin might run into trouble. However, they can be handled easily.
Following are the most frequent error cases, and their respective troubleshooting steps.
Troubleshooting ELEX WooCommerce Australia Post Shipping Plugin
Case: Shipping rates are different than standard Australia Post rates.
Probably one of the frequent issues we come across in a shipping plugin. In our WooCommerce Australia Post Shipping plugin, there are two cases when the shipping rates will be different (in most cases, higher) than the standard Australia Post rates. The two cases are as follows:
- Price adjustments in WooCommerce Australia Post plugin.
- WooCommerce Tax rates.
1. Price adjustments in WooCommerce Australia Post plugin.
Our plugin offers price adjustments option for Australia Post services, where you can specify an amount or percentage value, to add or subtract the specified from the selected Australia Post service(s).
A sample price adjustment setup is shown in the screenshot below. Notice the adjustment amounts.
This amount can result in an increase or decrease of the Australia Post shipping rates which you receive in your cart/checkout page. Make sure you have configured this setting based on your requirement.
To know more about price adjustment setting, check out this article.
2. WooCommerce Tax rates
The other case could be the inclusion of WooCommerce tax rates with shipping rates.
If you have ticked the Shipping checkbox in WooCommerce tax settings, the tax will be applied to shipping rates as well. Make sure you have configured this set properly.
To explore more details about the plugins, go check out ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking.
You can also check out other WooCommerce and WordPress plugins in ELEX.