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How to print EasyPost Return labels with ELEX WooCommerce EasyPost Return Label Add-On?

This article explains the step-by-step tutorial to print FedEx, USPS, Canada Post and UPS return labels using EasyPost with ELEX WooCommerce EasyPost Return Label Add-On. For more information on the plugin, refer to the product page.

EasyPost is a flexible, modern tracking API that makes it easy to add tracking and shipping to your app. You can use an EasyPost label to ship with any of the supported carriers. All other API calls to EasyPost are free. For USPS, all accounts receive a USPS Commercial Plus Pricing, and EasyPost charges you directly via bank account or credit card for anything you ship. Using EasyPost’s simple Shipping API, you can start shipping with Canada Post and for UPS and FedEx your carrier account information in minutes via EasyPost website. All billing for packages will continue through your carriers with your negotiated rates.

This Add-On works only with ELEX WooCommerce EasyPost Shipping Plugin with Print Label & Tracking which allows you to access real-time rates from FedEx, UPS, Canada Post & USPS, print shipping labels, track shipments and helps in packing items into boxes. With this add-on, you’ll be able to print FedEx, USPS, Canada Post and UPS return labels.

You can watch the video tutorial below.

 

Or continue reading the article.

Overview

Some of the major highlights of this add-on include:

  • Printing Return labels: As the name of the plugin suggests, you can generate and print return labels for FedEx, USPS, Canada Post and UPS.
  • Custom default shipping services: You can set default domestic and international shipping services to process return shipments quickly and smoothly.
  • Autogenerate and Email Return labels: Instead of the manual method, you can choose to generate the return labels automatically and email them to customers, shop owners, or specific email recipients.
  • Email Notifications for Return Shipments Creations: If return shipments fail to create, you can receive email notifications to go back quickly and solve the issue.
  • Custom return address: You can choose to specify a new address to process return shipments.

Prerequisites

For printing EasyPost return labels, you need the following:

  1. ELEX EasyPost (FedEx, UPS, Canada Post & USPS) Shipping & Label Printing Plugin for WooCommerce
  2. ELEX WooCommerce EasyPost Return Label Add-On

Getting started with ELEX WooCommerce EasyPost Return Label Add-On

Read an article to know how to complete the checkout process on ELEX. You can also read how to download, install, activate ELEX plugins.

The core label printing process is determined with the ELEX WooCommerce EasyPost Shipping Plugin settings and not the add-on settings. Hence you need to set up the ELEX WooCommerce EasyPost Shipping Plugin first and then proceed with bulk printing of shipping labels.

Now that we have explored the features of the add-on, and have installed it, let’s get down to configure it.

Configuring Return Label Add-On settings

Once the add-on is installed and activated, you can navigate to Dashboard > WooCommerce > Shipping > EasyPost > Return Label.  This section appears in the plugin only when the add-on is installed and activated.

a) Return Label Add-On Settings

This section allows you to enable return label generation and select desired EasyPost services.

Return Label Add-On Settings

  • Enable Return Label – Tick this checkbox to enable the EasyPost return label option.
  • Default Domestic Return Shipment Service – You can select domestic shipping service from the given drop-down list. The services in this drop-down list are the same as those selected for domestic shipping, in the Rates & Services tab.
  • Default International Return Shipment Service – Select international shipping service from the given drop-down list. The services in this drop-down list are the same as those selected for international shipping, in the Rates & Services tab.
  • Order Status – Choose the WooCommerce order status(es) for which you wish to create return label(s) generated.

b) Automatic Return Label Generation

You can auto-generate EasyPost return labels and email them to customers, shop owners, and specific email addresses. The add-on allows you to compose the email as desired.

ELEX WooCommerce EasyPost Return Label Add-On | Enable Auto-Generate and Email Settings
Enable Auto-Generate and Email Settings

 

  • Enable Auto-Generate Return Label – Tick this checkbox to enable auto-generation and emailing feature for return labels.

Email Settings

  • Email Recipient(s): You can choose to send auto-generated emails to the Customer and Shop owner. 
  • Add Custom Email: You can enter multiple custom email addresses by separating them with commas.
  • From Email: The add-on automatically takes the store’s admin email address as the sender’s email address. You can choose to enter any desired email ID as well.
  • From Name: Enter the sender name in this setting. This could be your name or the name of your organization.
  • Email Subject: Enter a subject for your emails. If you are sending emails to your customers, you might want to use catchy phrases or terms that describe your business. The respective order IDs will be appended to the subject line automatically.
  • Email Content: Enter your desired content to describe your customers’ orders. The label(s) will be appended at the end of the content automatically.

Return Shipment Failed Email Notification Settings

There may be instances when a shipment fails to create. For example, the shipping service selected by the customer might fail to return any rates, or the customer selects a default shipping method, or third-party shipping service other than the ones offered by the ELEX EasyPost plugin. Hence in such cases, the add-on will help you notify failure of return shipment creation, via email. You can then go back to the respective WooCommerce order, create the shipment and generate the labels manually.

The settings are as shown below.

ELEX WooCommerce EasyPost Return Label Add-On | Return Shipment Failed Notification Settings
Return Shipment Failed Notification Settings

c) Return Address

  • Return Shipment Address: The add-on provides two options for return shipment address –
    • Origin Address – Origin address entered in Label Generation settings.
    • Add New Address – Enter a new address for the return shipment. You need to enter sender name, company name, address line 1 & 2, city name, email address, zip code, state code, select country, and contact number.
ELEX WooCommerce EasyPost Return Label Add-On | Add New Return Address settings
Add New Return Address settings

Printing Return labels

To print a return label, go to WooCommerce Orders page and click on the desired order. The return label option will only appear once the shipment is created for an order. You can read the Label Generation section of the parent plugin to know how to create shipment and print labels.

The add-on allows you to select desired items and its quantity to process return shipment. You can tick the respective checkbox of the item and select quantity (if there are multiples) and click on the Create Return Label button.

Sample settings are as shown in the screenshot below.

ELEX WooCommerce EasyPost Return Label Add-On | Create Return Label
Create a Return Label

A sample EasyPost return label is as shown in the screenshot below.

ELEX WooCommerce EasyPost Return Label Add-On | Sample EasyPost Return Label
Sample EasyPost Return Label

In this way, you can print FedEx, USPS, and USPS return labels using EasyPost, with ELEX WooCommerce EasyPost Return Label Add-On.

 


To explore more details about the add-on, go check out ELEX WooCommerce EasyPost Return Label Add-On.

Or check out the parent product – ELEX EasyPost (FedEx, UPS, Canada Post & USPS) Shipping & Label Printing Plugin for WooCommerce and its product documentation for a better understanding of the plugin.

You can also check out other WooCommerce and WordPress plugins in ELEX.

2 Comments. Leave new

  • Hi. I paid for this plugin and activated my API Key. When I look under WooCommerce->Shipping->EasyPost->Return Label I see only the save button… Any idea what could be wrong?

    • This could be a compatibility scenario with the theme or any other plugin used on your site. No worries, we shall check this and update you through the support ticket you have raised.

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