WSChat – ELEX WordPress Live Chat Plugin (Free)
This chat plugin will help you to feature a live chat widget on your website for letting customers connect with you through chat messages.
In addition to text messages, customers and agents can send file attachments and emojis to each other.
You can display your availability as online or offline on the chat header.
Its default sound notification for agents will help to reply to the customers as soon as possible when they receive a message.
In addition, you can also customize the appearance of the chat widget.
- You are protected by our 30 Day Money Back Guarantee.
- Each installation of the plugin will require a license key.
- The license entitles 1 year of support & updates.
- EasyPost charges are applicable.
With WSChat, a Live Chat plugin designed specifically for WordPress, support agents can effortlessly engage with customers, annotate customer feedback for possible future improvements, and transform unresolved issues into manageable tickets.
Thanks to the integration with WooCommerce, agents have easy access to customer information, including order history and details, right from the chat window, making their job easier.
Additionally, the integration with Google Dialogflow AI allows for automated responses that can be tailored to your business requirements.
Feature a Live Chat Widget With Pre-Chat Form on Your Website
Easy Access to a Customer’s Recent Orders and Related Details via WooCommerce Integration
Display Your Online Availability
Unlimited Chat History
Multiple Agents can be Added to a Single Chat
Add Conversation Tags
Create a tag for important chats or queries so that your support staff may quickly find them in the tags tab and refer to them when necessary.
Search For Chats
From the backend live chat page, support agents can search for chats based on keywords.
Email the Chat Transcript & Feedback Automatically
When a chat session ends, you may opt to notify the customer via email by activating the ‘Email Notification’ feature. Doing so will enable you to automatically send a feedback form and the transcript of the chat to the customer via email.
Recommend Products to Customers
The customer service agent doesn’t even have to leave the chat window to share product URLs. WSChat enables you to send product recommendations to customers by clicking the search button on the live chat backend.
Recommend Documentations to Customers
Just like product recommendations, support agents do not need to navigate to the front end of your website to browse and share documentation links with live chat customers. They can simply search, browse, and share documentation links from the live chat search button.
Customize Live Chat Widget
Integration with Dialogflow
Integration with WSDesk
Integration with Pusher
The plugin is AJAX-based and mobile responsive as well. Hence giving you and your users a smooth user experience. There are no external dependencies on calling external libraries, which makes it work effortlessly with WordPress. You can also maximize the widget screen on the website as well as on your mobile.
Unlock the Premium Version for More Advanced Features
OpenAI ChatGPT Integration for Auto-Generated Responses
Utilise AI to take your live chats to the next level. In order to ensure that your live chat responses are always highly effective, WSChat Premium utilizes the advantages of OpenAI ChatGPT to create intelligent and tailored auto-responses, inspect for spelling mistakes before responding to customers’ queries, and change your replies into a business tone.
Monitor Live Visitors
Restrict Live Chat On Selected Pages
Agent Side Chat Initiation
Frequently Asked Questions
There is no trial period for our free versions. You have a lifetime of usage.