After a year, if I have issues and need support, do I have to purchase the plugin again or is there a discount for upgrade?

Customer:

After a year, if I have issues and need support, do I have to purchase the plugin again or is there a discount for an upgrade?

ELEX Support:

Our plugin costs $69. This subscription is valid for one year, and you can renew it at the same price. After a year, once your license is expired, we suggest you renew your subscription so that you can get the required plugin update and support.