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What does status “Y” mean for POfferedCustAgreement in API response of your ELEX WooCommerce DHL plugin?


What does status Y for POfferedCustAgreement mean exactly? At the moment, I’m still not able to get the DHL plugin working.

Please see Debug for your WooCommerce DHL plugin, using our company credentials provided by DHL below, as you can see the status of POfferedCustAgreement is still Y. Please explain so I can ask the DHL techs accordingly to fix the problem.

ELEX Support:

We checked the DHL Express API  response provided by you.

API return two services; Express Domestic, and Express Easy.

Now, if you check the following code:


As per your agreement with DHL Express, you are not eligible to use these services. Hence, we will suggest you contact DHL EXPRESS.


To explore more details about the plugins, go check out ELEX WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label.

Read the article for setting up DHL Express understand the plugin, in detail. Or check out the product documentation section for more related articles.

You can also check out other WooCommerce and WordPress plugins in ELEX.

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