What can we help you with?

I have “Hidden Postage” checked in the plugin settings, but when I generate a label, it shows the postage on it

Customer :

I’ve come across an issue, though. I have “Hidden Postage” checked in the plugin settings, but when I generate a label, it shows the postage on it. How can I troubleshoot this?


Support :

Hidden Postage option will not be applicable for the label already generated.

Please create a new label and test.

If the issue persists, Please provide us the plugin settings screen shot along with the label generated

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