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Error while Printing label: ‘DHL Create Shipment Error:111 : Error in parsing request’

Customer:

I am not able to print labels with your WooCommerce DHL plugin. I get the following error message.

DHL Create Shipment Error:111 : Error in parsing request XML:Error: Datatype error: In element 'NumberOfPieces' : 0 is out of bounds:[ 1 <= X <= 99 ]. at line 44, column 37

Don’t know where this comes from, but can you please fix this?


ELEX Support:

This error occurs when you do not configure the product dimensions and weight properly.

Please configure the product dimension and weight.

 


To explore more details about the plugins, go check out ELEX WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label.

Read the article for setting up DHL Express understand the plugin, in detail. Or check out the product documentation section for more related articles.

You can also check out other WooCommerce and WordPress plugins in ELEX.

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