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Error while Printing label: ‘DHL Create Shipment Error:100’


While trying to print shipment label, we get the following error.

DHL Create Shipment Error:100 :
Validation Failure:Site Id is wrong

Please help.

ELEX Support:

There are two possibilities this error might occur. Please check for the same.

  1. If the credentials are not correct – Verify the credentials from DHL.
  2. If the origin country of shipping is different from the country for which the account is valid –  Kindly set your origin country as mentioned in your DHL account.

This will resolve the issue.


To explore more details about the plugins, go check out ELEX WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label.

Read the article for setting up DHL Express understand the plugin, in detail. Or check out the product documentation section for more related articles.

You can also check out other WooCommerce and WordPress plugins in ELEX.

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Next Why am I not able to calculate shipping, when an order is made for more than 300 units?
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