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For an eCommerce business, returns are an inevitable aspect. Here we take a look at how we can make this cumbersome process easy using the Australia Post Return labels add-on for WooCommerce.
Handling Shipping returns – an important job in eCommerce
To run an eCommerce store swiftly it requires you to boost the customer relationship by tweaking the shipping strategies a little bit. Along with having a great inventory and sales, you need efficient shipping options that not only deliver your items to the customers without any annoyances but also ensure that items packed are intact and safe. Ever thought about how you are going to deal with customers returning the products? Amazon offers a swift process for returning the items, which has indeed raised the bar for many in the eCommerce industry. Most customers want practical and hassle-free return options. Moreover, you need to ensure that you are labelling these return packages accurately since you are handling so many packages at the same time.
Here we take a look at how you can take care of the return shipping with Australia Post Shipping using the ELEX WooCommerce Australia Post Return Label Add-On. This add-on works only with ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking.
About ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking
The ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking is one of the popular plugins for integrating Australia Post services with your WooCommerce store for shipping items. In addition to Australia Post eParcel services, this plugin also allows you to switch to StarTrack services effortlessly.
With this plugin, you can:
- You can access domestic and international real-time rates from Australia Post.
- Also access non-contracted and both contracted rates for your WooCommerce store.
- Obtain StarTrack rates and services.
- Lets you generate StarTrack shipping labels from the store.
- Allows you to print shipping labels for a contracted account.
- You can also generate International Shipping documents.
- Obtain Order Summary/Manifest.
- Efficient tracking of shipments using tracking numbers.
- Customized and effective packing algorithms used for packing items into custom boxes.
- You can offer discounts or add a markup value on shipping rates, with Price adjustments for individual shipping services.
- You can also configure Signature required as well as Authority to Leave services.
- You can quickly generate bulk shipments
- And many more.
Print Australia Post Return Labels for WooCommerceAustralia Post Return Labels for WooCommerce
Here we are taking a look at how to print Australia Post Return Labels for WooCommerce.
What you’ll need?
To print return labels for your WooCommerce UPS Shipping, you need to have the following :
- ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking
- ELEX WooCommerce Australia Post Return Label Add-On
Step 1: Install the plugins and activate
The very first thing you need to do is install the plugins mentioned above and then activate the same. Firstly, you need to install the ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking plugin on your WooCommerce store and then install the ELEX WooCommerce Australia Post Return Label Add-On.
To know more about how to set up the plugin, refer to the article: How to set up ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking?
The next thing you need to do is configure the Add-on. Once you install the plugins, you can see the return add-on under WooCommerce.Navigate to Dashboard > WooCommerce > Settings > Australia Post > Return Label OR Dashboard > Plugins > ELEX WooCommerce Australia Post Return Label Add-On > Settings > Return Label.
Step 2: Configure the Return Label add-on Settings.
Once you have successfully installed the plugin, you need to configure the settings correctly. Here are the settings
- Return Label – Enable this checkbox to allow the Australia Post return label option to work.
- Label Documents Layout – Here choose the document layout from the drop-down pick-up list in which you need to print the return label. You get 5 options here. They are:
- A4-1pp Landscape
- A4-2pp Landscape
Step 3: Provide the Return Address
Here you can choose the return address to which the shipment needs to be returned. If you want to opt to send the return goods to another address, you can also include the new address here.
Here when you choose the User Shipper Address, the plugin takes the default shipper address. If you want to choose another address to which you want to ship the return packages, then you can choose Add New Address. You will get the following options to fill in the new address as shown in the image below:
Here you can provide the name, address, company name, city, email address, state code, zip code, country, and phone number and save the changes.
Step 4: Print the Return Shipping labels
To print the shipping labels, you need to go to the WooCommerce order page and then choose the Australia Post order from the list. You can see the return option is only available when the shipment is generated for the required order.
Click Generate Packages > Create Shipment.
You can also refer to the Label & Tracking options to understand how to generate labels for your shipments and print labels for the same. Once the shipment is created, you can go to the Australia Post Return Label section. You can see the following options as shown in the screenshot below:
Here choose the product and the respective quantity you want to return and then choose Australia Post shipping service from the drop-down. You can choose here the service of Australia Post or StarTrack accordingly. The Post Return and Express Post Return are available by default for all the return shipment.
Remember the shipping label will be printed for each order separately even when the customers want to return more than one item of the same product, the shipping label will be printed for each individually.
Once done, click Create Return Label.
You can see the return label, printed for individual orders as shown in the image below:
You can get the label printed by clicking on Print Label.
The label will look like this as shown in the image below:
This is how you can simply create Australia Post Return Labels for WooCommerce in easy steps. Using the add-on, you can simplify the process of obtaining the return labels for the orders to be returned without any errors. In this way, you can also avoid any human errors that might occur while choosing the return addresses.
Don’t forget to check out the main product – ELEX WooCommerce Australia Post Shipping Plugin with Print Label & Tracking and its product documentation for a better understanding of the plugin.