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Treat Employees For Better Productivity Banner

How to Treat your Employees for Better Productivity?

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A workplace is an interactive environment where employees and employers work together to achieve company goals. Employees are a company’s greatest assets – they are the ones who work day…
Customer Support and Marketing- The two sides of a coin! Banner

Customer Support and Marketing- The two sides of a coin!

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Table of Contents IntroductionWhy Customer Support and Marketing?Where do they lack? Customer Support and MarketingScenarioWhy do they need to work together? Customer Support and Marketing7 Reasons: Why should you focus…
How far can you go to please a customer Banner

How far can you go to please a customer?

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Which companies come to your mind the moment you think about the best customer service you have received? Amazon is a must mentioned company when we talk about customer support. When…
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Best Ways to get Customer Feedback

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Customer support has grown over the last few decades drastically. Many big companies have shown their dire interest in investing in customer support. This field has not been called “The…
Role of Live Chat in Customer Support Banner

The Role of Live Chat in Customer Support

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Customer support can be easily termed as the “Face of the company” when it comes to Business-2-Customer interaction. The role it plays in strengthening the customer relationship in business is…
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The ABC of Customer Support Knowledge base

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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.      …

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