Holidays are the time when people spend more and more. So the competition also gets stiff in the holiday season. This is the time where you have to attract more…
Anyone who runs a business, whether large or small, knows the importance of customers and their feedbacks. They will be knowing the difficulty involved in shifting to a more customer-centric business.…
Artificial Intelligence is one of the hot topics in the industry right now. There is no doubt that it will be used by most of the industries in the coming…
How many times did a company’s customer service make you feel confident about the company? Have you ever thought of the essentials skills that are needed for customer service employees?…
A workplace is an interactive environment where employees and employers work together to achieve company goals. Employees are a company’s greatest assets – they are the ones who work day…
Table of Contents IntroductionWhy Customer Support and Marketing?Where do they lack? Customer Support and MarketingScenarioWhy do they need to work together? Customer Support and Marketing7 Reasons: Why should you focus…
While helpdesk plugins are one of the most indispensable plugins for a WordPress store. A ticket-based support plugin gives both the customer and the support agents a hassle-free experience. Some…
Which companies come to your mind the moment you think about the best customer service you have received? Amazon is a must mentioned company when we talk about customer support. When…
When you have limited time and resources, it can get really difficult to efficiently handle all your customer’s issues and queries. While you can’t afford to miss any query at the same time…
Customer support has grown over the last few decades drastically. Many big companies have shown their dire interest in investing in customer support. This field has not been called “The…