Getting a response to your customer queries is something every customer wants and it just boosts the confidence your customer has upon you. Most of the helpdesk systems, ensure that…
Introduction Have you ever thought about receiving payment for your support tickets? If you are into dedicated support services and has been doing good, then it ought to be the…
An ideal help desk system must be efficient enough to manage numerous customer queries that pop up in the system as well as handle various customers offering them the right…
